Good branding means saying "no" a lot.


Hi Reader,

How comfortable are you with saying “no” in your business?

If you’re like a lot of my clients, deciding where to say “yes” and where to say “no” can make you feel… squirmy. Uncertain. Uncomfortable.

I’d argue that most of us should be saying “no” a whole lot more than we actually do.

Now in theory, it’s a great idea, right? Saying no to the wrong things means more freedom to focus on the right things. Who doesn’t want that?

But in practice… it gets a bit trickier.

And this is where we get to what I think might be the most underrated skill in brand-building: Discernment.

Discernment is how you know which brand and marketing choices are right for you: the ones that move you toward your goals, in a way that still feels like you.

It's decision-making that combines clarity around what your options actually are with a strong knowledge of yourself, your brand, and where you want to go.

It blends logic and data with intuition and listening to your gut.

Discernment shows up in a few places in your branding:

1 - Taste.

I don’t mean taste in the context of trends. I mean taste in the sense of building something that feels true to who you are. Does your brand sound and feel and look like a reflection of you and how you want to connect with your people? Does it create the right experience for your audience — one that builds trust, authority, and expertise?

2 - Message.

Pay attention to how your message needs to change as you, your audience, and the market shift and evolve. What worked three years ago, or even six months ago, isn't automatically what works today. Discernment has its finger on the pulse of your business and audience and adjusts your message accordingly.

3 - Strategy.

Say yes to what works for you, and no to the rest. This means looking at the data and what is driving results for your business. But it also means leaning into the things you enjoy and care about. Most of us didn't get into business to become marketers — marketing is the means to an end. If your marketing is focused on stuff you care about and enjoy, it’ll feel fun instead of being a chore… which means you’ll stick with it.

Every “yes” should earn its place in your marketing strategy.

Say no to 90% of what comes your way, and you can finally focus on the 10% of yes-es that are your most direct path to the results you’re looking for.

Need help figuring out where the best “yes”-es are in your own business? I still have three Elevated Brand Roadmap spots open at a 33% discount. This is an introductory rate that will be gone as soon as those spots close, so reach out soon if you want to work together!

Have a lovely weekend,
Kristen

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Braised Chicken Piccata — I've been a fan of Alison Roman's recipes for years and just added her pantry-focused cookbook, Something From Nothing, to my bookshelf (10/10 recommend). I've been a subscriber to her newsletter for years too, and last week it produced a home-run dinner: Braised Chicken Piccata with bone-in chicken and lots of sauce — the perfect early fall shoulder-season kind of meal. I served it over pearl couscous and it was DIVINE.

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