Hi Reader,
Last week we talked about how saying “no” more often leads to a more focused, differentiated, and discerning brand.
But there’s another aspect of saying “no” that matters to your branding, and it has to do with your values.
What you say “no” to is a HUGE indicator of where your values lie in your brand and what you truly care about.
And when your “no”s are the same as your ideal client’s, you have a powerful point of connection and trust that will naturally attract the right people and differentiate you from the competition.
In my own business, that looks like saying no to:
- Big corporate clients
- Running a large team or agency
- Working evenings and weekends
- Marketing on social media
- Pushy sales tactics and launches
- Copy or design without setting a strategic foundation first
- Cutting corners and taking shortcuts
My challenge to you: grab a pen or your notes app right now and jot down the things you say “no” to in your business. What does this say about what you believe in, your operating principles, and how or why you serve your clients?
If you’re struggling, here are a few questions I ask during discovery sessions with my Brand Strategy Blueprint clients:
- What won't you compromise on, even if it costs you business?
- Tell me about a time you said "no" to a client or opportunity. What made it a "no"?
- What frustrates you about how others in your industry operate? What do you do differently?
Once you have your list, think about how you can incorporate your “no’s” into your messaging and marketing to build those points of connection and trust with potential clients who feel the same way.
Want some help talking this through in person? A Brand Strategy Session is perfect for this. Book yours here, or hit reply to get the ball rolling :)
Have a great weekend,
Kristen
What I'm loving lately
A more personal peek into the things I'm reading / listening to / watching / cooking... basically whatever's making life fun right now!
Braised Chicken Piccata — I've been a fan of Alison Roman's recipes for years and just added her pantry-focused cookbook, Something From Nothing, to my bookshelf (10/10 recommend). I've been a subscriber to her newsletter for years too, and last week it produced a home-run dinner: Braised Chicken Piccata with bone-in chicken and lots of sauce — the perfect early fall shoulder-season kind of meal. I served it over pearl couscous and it was DIVINE.
A "What I'm Loving Lately" request: what are you loving lately? With a honeymoon on the horizon I'm starting to stack my Kobo with beach reads / listens. My fave genres: escapist / world-building fiction (mystery, fantasy, sci fi — nothing dystopian or depressing please) or nerdy non-fiction (history, psychology). What have you read lately that you've loved?
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